The first-time manager /

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"Thousands of managers have learned the ropes with this bestselling primer on mastering supervisory skills. Now completely updated and expanded, The First-Time Manager is filled with expert information on all the basics of the job, from managing time and stress to motivating and counseling empl...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Belker, Loren B.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : AMACOM, ©1997.
Edición:4th ed.
Temas:
Supervision of employees.
Office management.
Office Management
Personnel > Supervision.
Bureaux > Organisation.
BUSINESS & ECONOMICS > Workplace Culture.
BUSINESS & ECONOMICS > Human Resources & Personnel Management.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • How people are chosen as supervisors
  • First few months
  • Building confidence
  • Learning to listen
  • We, they, and my
  • Change: moving from details to the big picture
  • Looking above and below
  • Informal organization chart
  • Management style/team building
  • Art of appreciation
  • Changing the employee
  • In-betweener
  • Disciplining the employee
  • Hiring and training new employees
  • "Oh my god, I can't fire anyone!"
  • Secrets and perceptions
  • Your relationship with the human resources department
  • Personal and organizational loyalty
  • Job descriptions, performance appraisals, and salary administration
  • It may not be the money
  • Is there such a thing as motivation?
  • Generation gap
  • Helping to prepare for the gold watch
  • Role of self-discipline
  • "How am I doing?"
  • Organizing your own time
  • Written word
  • Telephone
  • Grapevine
  • Sense of humor: a trusted friend
  • Managing, participating in, and leading meetings
  • Touch of class
  • Role of public speaking in your career
  • Stress and intensity levels
  • Complete person.

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