Knock your socks off answers : solving customer nightmares & soothing nightmare customers /

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Anderson, Kristin, 1962-
Other Authors: Zemke, Ron
Format: Electronic eBook
Language:Inglés
Published: New York : American Management Association, 1995.
Subjects:
Customer services.
Consumer complaints.
Service à la clientèle.
Consommateurs > Plaintes.
BUSINESS & ECONOMICS > Customer Relations.
Online Access:Texto completo

Internet

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