Tabla de Contenidos:
  • Maintaining quality in a era of reduced resources
  • Key facility implications and results of business reengineering : the private sector experience and an outlook for the future
  • Organization transformation: a case study
  • Reengineering business practices: a university's experience outsourcing facility management services
  • Reinventing the bureau of reclamation
  • Technologies for effective facility management
  • Federal acquisition reform: a status report and outlook for the future
  • Design-build: not necessarily what you thought it was
  • Alternative methods for delivering facilties at the U.S. Postal Service
  • Ensuring quality in buildings despite fewer resources
  • Achieving outstanding design efficiently
  • The Charrette process: a tool for achieving design excellence
  • Building performance: improving the facility lifecycle
  • Putting it all together: case study of the HCFA headquarters
  • The stewardship of facilities
  • Effective approaches to facility stewardship and management
  • Techniques for cost and quality control: initatives at the Department of Veterans Affairs
  • Facilities managers: communicating your value to your customers
  • Speaker biographies.