Tabla de Contenidos:
  • Sect. I. Phase I: Preparation
  • Organizing the Group
  • Setting Group Norms
  • Planning Meetings
  • Sect. II. Phase II: Working with the Group
  • Getting Started Right
  • Establishing Group Memory Systems
  • Building the Group Data Base
  • Decision Modes
  • Handling Conflicts and Common Problems With Groups
  • Evaluation and Group Closure
  • Sect. III. Phase III: Follow-Up
  • Meeting Records
  • Reviewing Recommendations
  • Implementation Planning
  • Sect. IV. Special Meetings
  • Planning Meeting and Tools
  • Sect. V. Facilitating with Technology
  • Getting Started: The Electronic Meeting
  • Technological Tools and Applications.