Writing effective policies and procedures : a step-by-step resource for clear communication /

"Every company needs policies and procedures in order to operate efficiently, avoid employee confusion and adhere to legal and regulatory guidelines. But writing these documents - and getting employees to actually pay attention to them - can be a challenge! Writing Effective Policies and Proced...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Campbell, Nancy, 1949 December 15-
Format: Electronic eBook
Language:Inglés
Published: New York : American Management Association, ©1998.
Subjects:
Management > Handbooks, manuals, etc.
Business writing.
Gestion > Guides, manuels, etc.
Style commercial.
BUSINESS & ECONOMICS > Business Communication > General.
Business writing
Management
Electronic books.
Handbook
handbooks.
Handbooks and manuals
Handbooks and manuals.
Guides et manuels.
Online Access:Texto completo
Table of Contents:
  • 1. What's a Policy, What's a Procedure?
  • 2. Where Do I Start?
  • 3. Isn't There a Law Somewhere?
  • 4. What's the Best Way to Word This?
  • 5. Is There a Certain Format I Should Use?
  • 6. How Do I Get Them to Read This?
  • 7. What's the Secret to Creating Good Manuals and Handbooks?
  • 8. Did I Forget Anything?
  • 9. No One Ever Told Me About That
  • 10. But That's Not the Way We've Always Done It
  • 11. We Haven't Used That Procedure in Years
  • 12. We're Thinking About Going On-Line.

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