The ASQ Certified Quality Engineer Handbook

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Laman, Scott A.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: La Vergne : ASQ Quality Press, 2022.
Edición:5th ed.
Temas:
Production management > Quality control > Handbooks, manuals, etc.
Reliability (Engineering) > Handbooks, manuals, etc.
Production > Gestion > Qualité > Contrôle > Guides, manuels, etc.
Fiabilité > Guides, manuels, etc.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover
  • Title page
  • CIP data
  • Table of Contents
  • List of Figures
  • List of Tables
  • Preface
  • Acknowledgments
  • List of Acronyms
  • Certified Quality Engineer (CQE) Body of Knowledge
  • Chapter 1 Management and Leadership
  • Quality Philosophies and Foundations
  • What Is Quality?
  • History of Quality
  • Continuous Improvement Tools
  • The Quality Management System (QMS)
  • Strategic Planning
  • Deployment Techniques
  • Quality Information System (QIS)
  • ASQ Code of Ethics for Professional Conduct
  • Code of Ethics
  • Ethical Dilemmas
  • Leadership Principles and Techniques
  • Developing, Building, and Organizing Teams
  • Leading Quality Initiatives
  • Facilitation Principles and Techniques
  • Facilitator Roles and Responsibilities
  • Facilitation Tools
  • Communication Skills
  • Customer Relations
  • Customer Needs and Wants
  • Customer Value Analysis
  • Customer-driven Quality
  • Supplier Management
  • Techniques
  • Improvement
  • Risk
  • Barriers to Quality Improvement
  • Chapter 2 The Quality System
  • Elements of the Quality System
  • Basic Elements
  • Design
  • Documentation of the Quality System
  • Document Components
  • Document Control
  • Quality Standards and Other Guidelines
  • The ISO 9000 Family
  • Other Quality Standards
  • Malcolm Baldrige National Quality Award
  • Quality Audits
  • Types of Audits
  • Roles and Responsibilities in Audits
  • Audit Planning and Implementation
  • Audit Reporting and Follow-up
  • Cost of Quality (COQ)
  • The Economics of Quality
  • Goal of a Quality Cost System
  • Management of Quality Costs
  • Quality Cost Categories
  • Quality Cost Implementation
  • Quality Cost Collection
  • Quality Cost Summary and Analysis
  • Quality Cost Reporting
  • Using Quality Costs
  • Quality Cost Principles and Lessons
  • Quality Training
  • Chapter 3 Product, Process, and Service Design
  • Classification of Quality Characteristics
  • Design Inputs, Techniques, and Review
  • Inputs
  • Techniques
  • Quality Function Deployment
  • Review
  • Technical Drawings and Specifications
  • Geometric Dimensioning and Tolerancing (GD&T)
  • Positional Tolerances
  • Verification and Validation
  • Reliability and Maintainability
  • Predictive and Preventive Maintenance Tools
  • Reliability and Maintainability Indices
  • Reliability Models
  • Reliability/Safety/Hazard Assessment Tools
  • Chapter 4 Product and Process Control
  • Methods
  • Material Control
  • Material Identification, Status, and Traceability
  • Material Segregation
  • Material Classification
  • Material Review Board (MRB)
  • Acceptance Sampling
  • Sampling Concepts
  • Sampling Standards and Plans
  • Sample Integrity
  • Measurement and Test
  • Measurement Tools
  • Destructive and Nondestructive Tests
  • Metrology
  • Standards of Measurement
  • Uncertainty in Metrology
  • Traceability
  • Calibration
  • Measurement System Analysis (MSA)
  • Terms and Definitions
  • Gage Repeatability and Reproducibility

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