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Managing Customer Experience and Relationships A Strategic Framework.
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| Format: | Electronic eBook |
| Language: | Inglés |
| Published: |
Newark :
John Wiley & Sons, Incorporated,
2016.
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| Series: | New York Academy of Sciences Ser.
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| Subjects: | |
| Online Access: | Texto completo |
| Item Description: | Description based upon print version of record. Chapter 6 Differentiating Customersby Their Needs |
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| Physical Description: | 1 online resource (627 p.). |
| ISBN: | 9781119239826 1119239826 |