Cita APA (7a ed.)

Cudby, A. (2020). Keep Your Customers: How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty. Morgan James Publishing.

Cita Chicago Style (17a ed.)

Cudby, Ali. Keep Your Customers: How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty. Newburyport: Morgan James Publishing, 2020.

Cita MLA (8a ed.)

Cudby, Ali. Keep Your Customers: How to Stop Customer Turnover, Improve Retention and Get Lucrative, Long-Term Loyalty. Morgan James Publishing, 2020.