Lean Six Sigma in Higher Education A Practical Guide for Continuous Improvement Professionals in Higher Education.

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This book illustrates the integration of both Lean and Six Sigma as a process excellence methodology which can be utilized in Higher Education environments for achieving and sustaining world class efficiency and effectiveness. It showcases various studies carried out by leading research scholars, ac...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Antony, Jiju
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Bingley : Emerald Publishing Limited, 2020.
Temas:
Universities and colleges > Administration.
Universités > Administration.
Colleges of higher education.
Education > Higher.
Universities and colleges > Administration
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover
  • Lean Six Sigma in Higher Education
  • Endorsements
  • Lean Six Sigma in Higher Education: A Practical Guide for Continuous Improvement Professionals in Higher Education
  • Copyright
  • Dedication
  • Table of Contents
  • List of Figures
  • List of Tables
  • List of Contributors
  • Preface
  • Acknowledgements
  • 1. An Overview of Lean Six Sigma*
  • 1.1 Introduction
  • 1.2 Lean Six Sigma Yesterday
  • The History of Lean Six Sigma
  • 1.2.1 The Launch of Six Sigma
  • 1.2.2 A Brief History of Lean
  • 1.2.3 The Marriage of Six Sigma and Lean
  • 1.2.4 Lean Six Sigma Today
  • The Current State of Lean Six Sigma
  • 1.2.4.1 Lean Six Sigma for Public Sector Organisations
  • 1.2.4.2 Lean Six Sigma and Innovation
  • 1.2.4.3 Standards for Lean Six Sigma Certification
  • 1.2.5 Future of Lean Six Sigma .... Getting Better All the Time
  • 1.2.5.1 Holistic Improvement Strategy and Methodology
  • 1.2.5.2 Taking Advantage of Big Data
  • 1.2.5.3 Sustaining Lean Six Sigma
  • 1.2.5.4 Human Variation
  • 1.2.6 Summary
  • References
  • 2. Academic Leadership
  • Their Culture and Characteristics
  • 2.1 Introduction: What Is an Academic Institution?
  • 2.2 The Changing World in the Twenty-first Century
  • 2.3 The Future and the Need for Leadership
  • 2.4 The Characteristics and Environment These Leaders Find Themselves in
  • 2.5 Academic Leadership Defined
  • An Authors' Perspective
  • References
  • 3. Lean Six Sigma in Higher Education: State-of-the-Art Findings and Agenda for Future Research*
  • 3.1 Introduction
  • 3.2 Methodology
  • 3.2.1 Planning the Review
  • 3.2.2 Conducting the Review
  • 3.3 Literature Review
  • 3.3.1 Six Sigma Approaches in Higher Education
  • 3.3.2 Lean Approaches in Higher Education
  • 3.3.3 Lean Six Sigma Approaches in Higher Education
  • 3.4 Analysis of the Literature
  • 3.5 Summary and Future Research
  • References
  • 4. Challenges in the Deployment of LSS in the Higher Education Sector: Viewpoints from Leading Academics and Practitioners*
  • 4.1 Introduction
  • 4.2 Viewpoints
  • 4.3 Summary
  • 5. Readiness Factors for the Implementation and Deployment of Lean Six Sigma (or Operational Excellence) in Higher Education*
  • 5.1 Introduction to Readiness and Readiness Factors
  • 5.2 Readiness Factors for the Implementation and Deployment of LSS in HE
  • 5.2.1 Visionary Leadership
  • 5.2.2 Management Commitment and Resources
  • 5.2.3 Focus on Customers
  • 5.2.4 Linking Operational Excellence to University's Strategy
  • 5.2.5 Organisational Culture
  • 5.2.6 Selecting the Right People
  • 5.3 Managerial Implications
  • 5.4 Summary and Further Research Directions
  • References
  • 6. Basic Lean Six Sigma Tools for Higher Education
  • 6.1 Introduction to Tools of Lean Six Sigma
  • 6.2 Lean Six Sigma Tools for Higher Education
  • 6.2.1 Project Charter
  • 6.2.2 Process Map
  • 6.2.3 SIPOC
  • 6.2.4 Value Stream Mapping

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