Sourcebook on the foundations of social protection delivery systems /
The Sourcebook on the Foundations of Social Protection Delivery Systems synthesizes real-world experiences and lessons learned of social protection delivery systems from around the globe. It takes a broad view of social protection, covering various intended populations such as poor or low-income fam...
Clasificación: | Libro Electrónico |
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Otros Autores: | , , , |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Washington, DC :
World Bank Group,
[2020]
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Front Cover
- Contents
- Foreword
- Preface
- Acknowledgments
- About the Editors, Authors, and Contributors
- Abbreviations
- Chapter 1 Objectives, Approach, and Road Map
- Notes
- Bibliography
- Chapter 2 Overview of the Delivery Systems Framework
- 2.1 Concepts and Core Elements of the Delivery Systems Framework
- 2.2 Adapting Operating Models to Confront the Challenges of Coordination and Inclusion
- 2.3 Illustrating the Delivery Systems Framework with a Composite Example
- 2.4 Some Concluding Points: Fundamental Principles
- Notes
- Bibliography
- Chapter 3 Outreach
- 3.1 Core Concepts and Elements
- 3.2 Outreach Challenges
- 3.3 Outreach Strategies, Modalities, and Instruments
- 3.4 Tailoring Modalities to Specific Intended Populations and Vulnerable Groups
- 3.5 Institutional Aspects
- 3.6 Some Concluding Points
- Notes
- Bibliography
- Chapter 4 Intake, Registration, and Assessment of Needs and Conditions
- 4.1 Intake and Registration
- 4.2 Information to be Gathered during Intake and Registration
- 4.3 Assessment of Needs and Conditions
- 4.4 Processes Involved in Intake and Registration
- 4.5 Information Systems and Institutional Arrangements
- 4.6 Some Concluding Points
- Notes
- Bibliography
- Chapter 5 Eligibility and Enrollment
- 5.1 Determining Eligibility
- 5.2 Enrollment Decisions
- 5.3 Determining the Package of Benefits and Services
- 5.4 Notification and Onboarding
- 5.5 Institutional Arrangements and Information Systems
- 5.6 Some Concluding Points
- Annex 5A: Examples of Eligibility Criteria and Benefit Structures for Various Types of Programs
- Notes
- Bibliography
- Chapter 6 Payments of Cash Benefits
- 6.1 Evolution of G2P Payments for Social Protection: Financial Inclusion of the "First Mile"
- 6.2 Typology and Purpose of Social Protection Payments Digitization
- 6.3 How to's: Delivering G2P Payments for Social Protection
- 6.4 Process Mapping for Payments Administration and Provision
- 6.5 Technologies Supporting Digital Payments
- 6.6 Some Concluding Points
- Annex 6A: Most Common Payment Service Providers in Social Protection Programs
- Annex 6B: Payment Service Contracting Models
- Annex 6C: Understanding Options for Structuring Government-to-Person Distribution Fees
- Notes
- Bibliography
- Chapter 7 Provision of Social and Labor Services
- 7.1 Typology of Social and Labor Services
- 7.2 Service Provision Modalities and Quality Standards
- 7.3 Integrated Provision of Services (and Benefits)
- 7.4 Some Concluding Points
- Notes
- Bibliography
- Chapter 8 Beneficiary Operations Management
- 8.1 Overall Framework for Beneficiary Operations Management
- 8.2 Beneficiary Data Management
- 8.3 Monitoring Compliance with Education and Health Conditionalities in CCTs
- 8.4 Monitoring Compliance with Labor Program Conditionalities
- 8.5 Grievance Redress Mechanisms in Social Protection Delivery Systems
- 8.6 Error, Fraud, and Corruption Monitoring
- 8.7 Some Concluding Points
- Annex 8A: Aspects of Conditionalities in Nine Select Conditional Cash Transfer Programs
- Annex 8B: Measuring EFC
- Notes
- Bibliography
- Chapter 9 Assessing the Performance of Social Protection
- Delivery Systems
- 9.1 Connecting Delivery Systems to Program Outcomes: A Results Chain
- 9.2 Measuring Performance of Delivery Systems: Indicators
- 9.3 Evaluating Delivery Systems: Types of Assessments
- 9.4 Some Concluding Points
- Annex 9A: Performance Indicator Framework for Social Protection Delivery Systems.