Navigating the minefield a practical KM companion /

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Bibliographic Details
Call Number:Libro Electrónico
Main Authors: Eng, Patricia Lee (Author), Corney, Paul J. (Author)
Format: Electronic eBook
Language:Inglés
Published: Milwaukee, Wisconsin : ASQ Quality Press, [2017]
Subjects:
Knowledge management.
Knowledge Management
Gestion des connaissances.
Knowledge management
Online Access:Texto completo
Table of Contents:
  • Intro
  • Title Page
  • CIP data
  • Contents
  • List of Figures
  • Acknowledgements
  • Chapter 1 About This Book
  • KM Programs We Looked At
  • Chapter 2 Surveying the Minefield
  • KM Program Drivers
  • Program Scoping Tasks
  • Summary
  • Chapter 3 Entering the Minefield
  • Gearing Up
  • Taking the First Step
  • Stories From Our Interviewees
  • Summary
  • Chapter 4 Keeping KM Going-When It Is Working
  • Proven Successful KM Tactics
  • When KM is Working
  • Summary
  • Chapter 5 Killing KM
  • The NRC Story
  • The British Petroleum Story
  • The HP/Compaq/Digital Story
  • Chapter 6 What We Admired and Why
  • Airbus
  • Arup
  • Malaysia Petroleum Management
  • Sellafield
  • Chapter 7 What Surprised Us
  • Chapter 8 And Finally...
  • The Eight ""Ates
  • Appendix 1 The Consultant Dilemma
  • Types of Consultancy
  • Selecting and Managing the Consultant
  • From the Consultant's Viewpoint
  • Appendix 2 The Method or How We Came to Write This Book
  • Who We Are
  • Forming the Team
  • Interviewee Selection Criteria
  • The Process We Used to Write the Book
  • Books Recommended by Our Interviewees
  • Glossary
  • Index

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