Uses and risks of business chatbots : guidelines for purchasers in the public and private sectors /

This world first summary of the evolution of 2D chatbots in websites, backends of portals and social media apps, and conversationally advanced 3D mixed reality cognitive interfaces, serves several purposes. It dissects some of the best-known case studies to emerge from the past two decades of tech g...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Peitzker, Tania (Author)
Format: Electronic eBook
Language:Inglés
Published: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2020.
Edition:First edition.
Series:Human resource management and organizational behavior collection.
Subjects:
Natural language generation (Computer science)
Speech processing systems.
Automatic speech recognition.
Génération automatique de texte.
Traitement automatique de la parole.
Reconnaissance automatique de la parole.
Automatic speech recognition
Speech processing systems
Conversational AI.
Conversational commerce.
Cognitive interfaces.
AI.
Bots as a service.
Artificial intelligence.
Chatbots.
IVAS.
Intelligent virtual assistants.
Voice tech.
Speech recognition.
Mixed reality.
Botification.
Smart devices.
Enterprise solutions using chatbots and AI.
Holograms.
3d avatars.
Augmented reality and virtual reality.
Online Access:Texto completo
Table of Contents:
  • Chapter 1. A brief historical overview of botification
  • Chapter 2. Most young people want bots, yet purchasers don't buy them
  • Chapter 3. Use cases of the best practices and worse case scenarios
  • Chapter 4. Winning "buy in" from internal and external stakeholders
  • Chapter 5. The checklists and guidelines
  • Chapter 6. Conclusion.

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