Emotional intelligence and critical thinking for library leaders /

As the use of libraries changes, leaders need to improve their emotional intelligence and critical thinking in order to attract and retain users. Focused on practical management advice, this is an engaging discussion of how library leaders can grow in their role.

Bibliographic Details
Call Number:Libro Electrónico
Main Author: Shaffer, Gary L., 1963- (Author)
Format: Electronic eBook
Language:Inglés
Published: Bingley, UK : Emerald Publishing, 2020.
Edition:First edition.
Series:Fundamentals of library management
Subjects:
Emotional intelligence.
Critical thinking.
Library administration.
Problem solving > Case studies.
Intelligence émotionnelle.
Pensée critique.
Bibliothèques > Administration.
Résolution de problème > Études de cas.
Library, archive & information management.
Language Arts & Disciplines > Library & Information Science > Administration & Management.
Critical thinking
Emotional intelligence
Library administration
Problem solving
Case studies
Online Access:Texto completo
Texto completo
Table of Contents:
  • Emotional intelligence: an introduction
  • Self-awareness
  • Self-management
  • Social awareness
  • Relationship management
  • Traits and practices of emotional intelligence people outside of libraries find important
  • Critical thinking: an introduction
  • Critical decision-making
  • Critical problem-solving
  • Writing critically
  • Creative thinking
  • In closing
  • Appendix A. Case studies
  • Appendix B. Kreitz's 96 el traits
  • Appendix C. Standard memo layout
  • Appendex D. Elements of an executive summary.

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