Cita APA (7a ed.)

Ferrier, A., & Flemming, J. (2020). Stop listening to the customer: Try hearing your brand instead. John Wiley & Sons Australia, Ltd.

Cita Chicago Style (17a ed.)

Ferrier, Adam, y Jen Flemming. Stop Listening to the Customer: Try Hearing Your Brand Instead. Milton, Qld: John Wiley & Sons Australia, Ltd, 2020.

Cita MLA (8a ed.)

Ferrier, Adam, y Jen Flemming. Stop Listening to the Customer: Try Hearing Your Brand Instead. John Wiley & Sons Australia, Ltd, 2020.