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ITIL® 4 Foundation Revision Guide
ITIL® 4 has evolved from the previous, ITIL v3, version by re-shaping much of the established ITSM practices in the wider context of customer experience, value streams and digital transformation, as well as embracing new ways of working such as Lean, Agile, and DevOps.
| Call Number: | Libro Electrónico |
|---|---|
| Main Author: | |
| Format: | Electronic eBook |
| Language: | Inglés |
| Published: |
London :
The Stationery Office Ltd,
2019.
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| Subjects: | |
| Online Access: | Texto completo |