Personality Revolution : Using AI to Understand Your Customers and Win More Business.

Detalles Bibliográficos
Autor principal: D'Agostino, Andrew
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Newark : John Wiley & Sons, Incorporated, 2019.
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover; Title Page; Copyright Page; Contents; Introduction; Doubting the Usefulness of Personality Models; Joining the Personality Revolution; PART I The Truth About Personality: Making sense of human behavior in an unpredictable world; Chapter 1 The High Cost of Not Understanding People; Flying Blind in a Complicated World; Seeing Others Through the Lens of Personality; What Happens When Personalities Clash; How Crystal Got Started; Chapter 2 The Ingredients of a Unique Personality; Where Do Personality Differences Come From?; Personality Differences Create Problems
  • Chapter 3 The Biggest Challenges to Successful CommunicationChallenge #1: People Are Complex; Challenge #2: People Have Biases; Challenge #3: People Are Increasingly Skeptical of Each Other; Chapter 4 How to Understand Anyone's Personality; The Empathy Equation: A Formula for Successful Interactions; The Basics of Personality Profiles; Quick Overview of the Most Popular Personality Models; Chapter 5 The Personality Map; Where You Fall on the Personality Map; Vertical Position: How You Interact with Your Environment; Horizontal Position: How You Interact with Other People
  • Navigating a Complex, Biased, Hyper-connected WorldPART II Read Your Own User Manual: Understanding your personality and how to harness it; Chapter 6 Personality Differences Shape Every Relationship; Chapter 7 How to Find Your Personality Type; Chapter 8 Take a Personality Assessment; Using your personality at work; Chapter 9 The 16 Personality Types; Type D: The Captain; Type Di: The Driver; Type DI: The Initiator; Type ID: The Influencer; Type I: The Motivator; Type Is: The Encourager; Type IS: The Harmonizer; Type SI: The Counselor; Type S: The Supporter; Type Sc: The Planner
  • Type SC: The StabilizerType CS: The Editor; Type C: The Analyst; Type Cd: The Skeptic; Type CD: The Questioner; Type DC: The Architect; How to Use Your Personality to Your Advantage; Chapter 10 How I Fired (and then Rehired) Myself; Diagnosing the Causes of Stress, Ineffectiveness, and Burnout; The Hidden Cost of Trying to Be the Hero; Doubling Down on Strengths; Managing Blind Spots; Staying Close to Home; The Multiplier Effect; PART III How Personality AI Works: Understanding the technology driving the personality revolution; Chapter 11 Why the Soft Skills Are the Hardest
  • How Technology Creates Communication ChallengesHow Technology Can Solve Communication Challenges; Chapter 12 Before Personality AI: Flying Blind; Chapter 13 How AI Is Already Impacting You; AI for Communication; Chapter 14 A GPS for Communicating with People; Why Personality AI Is Revolutionary; The Personality Algorithm; Chapter 15 Under the Hood of Personality AI; Accuracy versus Convenience; Assessments; Text-Sample Analysis; Attribute Analysis; Personality and Behavioral Changes; How Personality AI Gets Smarter Over Time; How Personality AI Learns from Real People

Ejemplares similares