Tabla de Contenidos:
  • Intro; Cover; Contents; Foreword; Preface; Acknowledgments; Chapter 1
  • The Value of This Book; Chapter 2
  • When to Hire Consultants; Chapter 3
  • How to Select the Right Consultants; Chapter 4
  • What Consultants Do: Advisory Versus Implementation Firms; Chapter 5
  • Who Does What and Why; Chapter 6
  • Setting the Price; Chapter 7
  • Controlling Travel Expenses; Chapter 8
  • Communicating the Engagement; Chapter 9
  • Launching the Engagement; Chapter 10
  • Managing the Engagement; Chapter 11
  • Causes of Failed Engagements; Chapter 12
  • Monitoring Success; Chapter 13
  • Ensuring Sustainability