Young change makers : the rise of Hong Kong airlines /

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Hong Kong Airlines has grown gradually from being a regional airline to a global airline after a decade of development. The key to its speedy growth in the highly competitive aviation sector is its power in service innovation as well as its unique and energetic service culture. This book tries to ex...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Tong, Zelin (Author)
Format: Electronic eBook
Language:Inglés
Chino
Published: Honolulu, HI : Enrich Professional Publishing, [2017]
Edition:English edition.
Subjects:
Xianggang hang kong.
Airlines > China > Hong Kong.
Aeronautics, Commercial > China > Hong Kong.
Compagnies de transport aérien > Chine > Hongkong.
Transports aériens > Chine > Hongkong.
Aeronautics, Commercial
Airlines
China > Hong Kong
Online Access:Texto completo
Table of Contents:
  • Cover; Copyright Page; Contents; Foreword; Preface; Part I Creating Vital Services; Chapter 1 Power of Sincerity; Chapter 2 Power of Passion; Chapter 3 Power of Innovation; Part II Managing Energetic Services; Chapter 4 Power of Learning; Chapter 5 Power of Action; Chapter 6 Power of Flexibility; Chapter 7 Power of a Team; Chapter 8 Power of Communication; Part III Forging Values with Vitality; Chapter 9 Power of Happiness; Chapter 10 Power of Endeavor; Chapter 11 Power of Commitment; Appendix; Acknowledgements; Back Cover

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