Critical conversations in healthcare : scripts & techniques for effective interprofessional & patient communication /
Call Number: | Libro Electrónico |
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Main Author: | |
Format: | Electronic eBook |
Language: | Inglés |
Published: |
Indianapolis, IN :
Sigma Theta Tau International,
[2019]
|
Edition: | Second edition. |
Subjects: | |
Online Access: | Texto completo |
Table of Contents:
- The importance of effective communication in healthcare
- Body language exposed
- The emotionally intelligent and emotionally competent nurse
- Mindful conversations
- Mind over matter
- Impromptu scripting, phrasing, and acronyms
- Interprofessional coaching conversations
- Improving patient experience
- Fostering a healthy workplace environment
- Organizational culture and behavior.