The pragmatics of sensitive activities in institutional discourse /

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Bibliographic Details
Call Number:Libro Electrónico
Other Authors: Mosegaard Hansen, Maj-Britt (Editor), Márquez-Reiter, Rosina (Editor)
Format: Electronic eBook
Language:Inglés
Published: Amsterdam ; Philadelphia : John Benjamins Publishing Company, 2018.
Series:Benjamins current topics ; v. 96.
Subjects:
Oral communication.
Interpersonal relations.
Interpersonal communication.
Communication orale.
Communication interpersonnelle.
pragmatics.
LANGUAGE ARTS & DISCIPLINES > Linguistics > Pragmatics.
Oral communication
Interpersonal relations
Interpersonal communication
Discourse analysis
Linguistics
Pragmatics
Sociolinguistics
Online Access:Texto completo
Table of Contents:
  • Introduction / Maj-Britt Mosegaard Hansen and Rosina Márquez Reiter
  • Requests and counters in Russian traffic police officer-citizen encounters: face and identity implications / Rosina Márquez Reiter, Kristina Ganchenko and Anna Charalambidou
  • Negotiating with the boss: an inter- and cross-cultural perspective on problematic talk / Lars Fant and Annika Denke
  • Evading and resisting answering: an analysis of Mexican Spanish news interviews / Ariel Vázquez Carranza
  • Apologies made at the Leveson inquiry: triggers and responses / James Murphy
  • When questioners count on the recipients' lack of knowledge: a recurring "question" "answer" format in guided tours / Anna Claudia Ticca and Véronique Traverso
  • When routine calls for information become interpersonally sensitive / Sara Orthaber and Rosina Márquez Reiter
  • Patterns of thanking in the closing section of UK service calls: marking conversational macro-structure vs managing interpersonal relations / Maj-Britt Mosegaard Hansen.

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