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170826s2017 xx o 000 0 eng d |
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|a 1001744957
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|a 9781869226831
|q (electronic bk.)
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|a 1869226836
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|a 302.3/5
|2 23
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|a UAMI
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|a Organisational diagnosis :
|b tools and applications for practitioners and researchers /
|c edited by Nico Martins, Ellen Caroline Martins & Rica Viljoen.
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|a Randburg :
|b KR Publishing,
|c 2017.
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|a 1 online resource (354 pages)
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|a text
|b txt
|2 rdacontent
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|a computer
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|a online resource
|b cr
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|a Print version record.
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|a Cover; Title Page I; Endorsements; Copyright Page; Title Page II; TABLE OF CONTENTS; ABOUT THE EDITORS; ABOUT THE CONTRIBUTORS; PREFACE; CHAPTER 1 PLANNING AND COORDINATING AN ORGANISATIONAL DIAGNOSIS; INTRODUCTION; JUSTIFICATION FOR CONDUCTING A DIAGNOSIS; FRAMING THE DIAGNOSIS PROJECT; Project description (problem, scope, objectives, method, outcomes); Framing the diagnosis project and linking it to business; PLANNING AND COORDINATING AN ORGANISATIONAL DIAGNOSIS; Organisational diagnosis action plan; People, roles and skills required; Planning the time and cost; SUMMARY.
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|a OVERVIEW OF ORGANISATIONAL DIAGNOSIS PROCESS IN RELATION TO THE REST OF THE CHAPTERSREFERENCES; ENDNOTES; CHAPTER 2 PREPARING AND INVOLVING ALL STAKEHOLDERS; INTRODUCTION; STAKEHOLDER DEFINITION IN ORGANISATIONAL DIAGNOSIS; Internal and external stakeholders; Attributes and characteristics of organisational stakeholders; MANAGING STAKEHOLDER RESISTANCE; The nature of stakeholder resistance; A case of resistance in a parastatal company in South Africa; Engagement of stakeholders in organisational diagnostic processes.
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|a Value of the competence of survey consultants, practitioners and managers in stakeholder managementCONCLUSION; REFERENCES; ENDNOTES; CHAPTER 3 DEVELOPING AND SOURCING ASSESSMENT INSTRUMENTS; INTRODUCTION; METHODS OF DATA COLLECTION APPLICABLE TO QUANTITATIVE AND QUALITATIVE RESEARCH; Quantitative approach in organisational diagnosis; Qualitative approach in organisational diagnosis; Triangulation of the diagnostic approaches and methods; ROLE OF DATA COLLECTION METHODS TO DETERMINE ORGANISATIONAL ISSUES; Data collection triangulation; Role of data collection methods.
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|a ASSESSMENT OR MEASUREMENT IN ORGANISATIONAL DIAGNOSISDIFFERENT TYPES AND APPLICATIONS OF SURVEYS AND WHERE TO SOURCE EXISTING, VALIDATED QUESTIONNAIRES; DEVELOPING A FOCUSED QUESTIONNAIRE FOR A QUANTITATIVE SURVEY, INCLUDING A PILOT SURVEY; Project/design team; Questionnaire development; DEVELOPING A QUALITATIVE FRAMEWORK FOR FOCUS GROUPS; Establishing a focus group sample; Facilitation of focus groups; Pros and cons of focus groups; DEVELOPING A QUALITATIVE INTERVIEW GUIDE FOR INTERVIEWS; Types of face-to-face interviews; Interview schedule; Competence of interviewers.
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|a DOCUMENT OR ARCHIVE ANALYSIS AND OBSERVATIONDocument/archive analysis; Observation data collection; CONCLUSION; REFERENCES; ENDNOTES; CHAPTER 4 SURVEY ADMINISTRATION PROCESS; INTRODUCTION; PROMOTING THE SURVEY; SAMPLING; Types of samples; SURVEY SOFTWARE PACKAGES (THEIR ADVANTAGES AND DISADVANTAGES); SURVEY DISTRIBUTION METHODS; Data collection methods using technology; IT support and helpdesk; Paper distribution; Combination of data collection methods; MANAGING THE SURVEY PROCESS; Online survey process; Paper data entry (capturing); Final cut-off, response feedback and data consolidation.
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500 |
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|a DATA MANAGEMENT AND CLEANING.
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590 |
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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590 |
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|a eBooks on EBSCOhost
|b EBSCO eBook Subscription Academic Collection - Worldwide
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650 |
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|a Corporate culture.
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650 |
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|a Organizational behavior.
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650 |
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2 |
|a Organizational Culture
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|a Culture organisationnelle.
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650 |
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|a Comportement organisationnel.
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650 |
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|a PSYCHOLOGY
|x Social Psychology.
|2 bisacsh
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650 |
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7 |
|a Corporate culture
|2 fast
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650 |
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|a Organizational behavior
|2 fast
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700 |
1 |
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|a Martins, Nico.
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700 |
1 |
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|a Martins, Ellen Caroline.
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700 |
1 |
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|a Viljoen, Rica.
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758 |
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|i has work:
|a Organisational diagnosis (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCFyJppjYQQTFKCgwkQ96fC
|4 https://id.oclc.org/worldcat/ontology/hasWork
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776 |
0 |
8 |
|i Print version:
|a Martins, Nico.
|t Organisational Diagnosis : Tools and applications for researchers and practitioners.
|d Randburg : KR Publishing, ©2017
|z 9781869227050
|
856 |
4 |
0 |
|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=4980519
|z Texto completo
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938 |
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