Cita APA (7a ed.)

St. John, W., & Haskell, B. (2016). Essential Communications Skills for Managers, Volume II: A Practical Guide for Communicating Effectively with All People in All Situations. Business Expert Press.

Cita Chicago Style (17a ed.)

St. John, Walter, y Ben Haskell. Essential Communications Skills for Managers, Volume II: A Practical Guide for Communicating Effectively with All People in All Situations. New York: Business Expert Press, 2016.

Cita MLA (8a ed.)

St. John, Walter, y Ben Haskell. Essential Communications Skills for Managers, Volume II: A Practical Guide for Communicating Effectively with All People in All Situations. Business Expert Press, 2016.