Service level agreements : winning a competitive edge for support & supply services /

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Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Hiles, Andrew
Format: Électronique eBook
Langue:Inglés
Publié: Brookfield, Connecticut : Rothstein Publishing, ©2016.
Collection:Rothstein catalog on disaster recovery.
Sujets:
Service-level agreements.
Total quality management.
Service industries > Quality control.
Qualité de service.
Qualité totale.
Services (Industrie) > Qualité > Contrôle.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Service industries > Quality control
Service-level agreements
Total quality management
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