Style de citation APA (7e éd.)

Gross, M., Mediavilla, C., & Walter, V. A. (2016). Five steps of outcome-based planning and evaluation for public libraries. ALA Editions, an imprint of the American Library Association.

Style de citation Chicago (17e éd.)

Gross, Melissa, Cindy Mediavilla, et Virginia A. Walter. Five Steps of Outcome-based Planning and Evaluation for Public Libraries. Chicago: ALA Editions, an imprint of the American Library Association, 2016.

Style de citation MLA (8e éd.)

Gross, Melissa, et al. Five Steps of Outcome-based Planning and Evaluation for Public Libraries. ALA Editions, an imprint of the American Library Association, 2016.