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The myth and magic of library systems /
The Myth and Magic of Library Systems not only defines what library systems are, but also provides guidance on how to run a library systems department. It is aimed at librarians or library administrations tasked with managing, or using, a library systems department. This book focuses on different sc...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Waltham, MA :
Chandos Publishing,
[2015]
|
| Edición: | First edition. |
| Colección: | Chandos information professional series.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
| LEADER | 00000cam a2200000 i 4500 | ||
|---|---|---|---|
| 001 | EBOOKCENTRAL_ocn926045937 | ||
| 003 | OCoLC | ||
| 005 | 20240329122006.0 | ||
| 006 | m o d | ||
| 007 | cr unu|||||||| | ||
| 008 | 151022s2015 maua ob 001 0 eng d | ||
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| 019 | |a 929521714 |a 932328798 | ||
| 020 | |a 9780081000878 | ||
| 020 | |a 0081000871 | ||
| 020 | |z 9780081000762 | ||
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| 035 | |a (OCoLC)926045937 |z (OCoLC)929521714 |z (OCoLC)932328798 | ||
| 037 | |a CL0500000662 |b Safari Books Online | ||
| 050 | 4 | |a Z666.5 | |
| 082 | 0 | 4 | |a 020 |2 23 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Kelley, Keith J., |e author. | |
| 245 | 1 | 4 | |a The myth and magic of library systems / |c Keith J. Kelley. |
| 250 | |a First edition. | ||
| 264 | 1 | |a Waltham, MA : |b Chandos Publishing, |c [2015] | |
| 264 | 4 | |c ©2015 | |
| 300 | |a 1 online resource (1 volume) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a Chandos information professional series | |
| 588 | 0 | |a Online resource; title from title page (Safari, viewed October 19, 2015). | |
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Front Cover; The Myth and Magic of Library Systems; Copyright; Contents; Acknowledgments; About the Author; Preface; A missive to administrators; A missive to library IT department heads and library IT administrators; A missive to new librarians in IT and students; A missive to library school faculties and administrators; A missive to IT committee members and other engaged library employees; List of figures; Chapter 1: Atlantis wasn't a magical place and library systems are just library IT ; 1.1 World building and the creation of systems; 1.2 How IS turned into IT. | |
| 505 | 8 | |a 1.3 Library systems are IT minus two things plus those same two thingsUniversity Librarian; University Librarian; Library Director; Dean of Libraries; 1.4 Library roles are specialized today, so are IT roles; Chapter 2: Creatures of ancient myth: The Titans and the systems librarian; 2.1 In the land of the blind, the one-eyed librarian is king; 2.2 Even specialized MLIS programs don't provide IT fundamentals; 2.3 You meant automation librarian, didn't you? Say yes; 2.4 The disappearing act: Making your own position obsolete; Chapter 3: Customers, patrons, users, and unruly mobs. | |
| 505 | 8 | |a 3.1 Ignorance, repetition, and conflicting priorities: Why the customer isn't in charge3.2 Don't ignore 10,000 people to serve one person; 3.3 Dealing with problem customers; 3.4 Your IT unit is a therapist's couch and priest's confessional; Chapter 4: Reading users' minds; 4.1 Divining what happened from incomplete information; 4.2 Knowing the common errors and common resolutions; Chapter 5: Sleight of hand: Service or the appearance of service; 5.1 Resources versus service levels: An exercise; 5.2 [insert thing] as a service; 5.3 Tiered helpdesk, just like tiered reference. | |
| 505 | 8 | |a 5.4 Using technology the way it was intended5.5 Teach your users how to Google their own solutions; 5.6 Don't share complete information, share popular information; 5.7 Apologize like the user is your significant other (it doesn't matter if he or she is wrong); 5.8 Pretend your user is smarter than you: Ask stupid questions; 5.9 You can't over-communicate; 5.10 Stop the bleeding instead of applying bandages; 5.11 Do a thing well before you do a thing twice; 5.12 Do a thing well before you do more things; 5.13 Don't do a thing if you can't do it well. | |
| 505 | 8 | |a 5.14 Set your IT unit's priorities: An heuristic for calculating impactChapter 6: Taking on apprentices: Educating your customer base; 6.1 Prevention: You can lead a horse to water, but can you teach a user to fish?; 6.2 Self-documenting interfaces, teachable moments, and point of need help; 6.3 Train the trainer and online videos (clever ideas for lazy cheapskates); 6.4 Skills and inventory assessment; Chapter 7: Do the impossible: Slaying dragons without time, people, or money; 7.1 Redefine the problem; 7.2 Triage the hell out of the problem; 7.3 Solve the visible tip of the iceberg. | |
| 520 | |a The Myth and Magic of Library Systems not only defines what library systems are, but also provides guidance on how to run a library systems department. It is aimed at librarians or library administrations tasked with managing, or using, a library systems department. This book focuses on different scenarios regarding career changes for librarians and the ways they may have to interact with library systems, including examples that speak to IT decision-making responsibilities, work as a library administrator, or managerial duties in systems departments. Provides guidance on how to run a library systems department Focuses on different scenarios regarding career changes for librarians and the ways they may have to interact with library systems Includes sample scenarios that speak to IT decision-making responsibilities, work as a library administrator, or managerial duties in systems departments. | ||
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Library science. | |
| 650 | 0 | |a Information science. | |
| 650 | 0 | |a Library information networks. | |
| 650 | 0 | |a Libraries |x Information technology. | |
| 650 | 6 | |a Bibliothéconomie. | |
| 650 | 6 | |a Sciences de l'information. | |
| 650 | 6 | |a Réseaux de bibliothèques. | |
| 650 | 6 | |a Bibliothèques |x Technologie de l'information. | |
| 650 | 7 | |a library science. |2 aat | |
| 650 | 7 | |a information science. |2 aat | |
| 650 | 7 | |a Information science |2 fast | |
| 650 | 7 | |a Libraries |x Information technology |2 fast | |
| 650 | 7 | |a Library information networks |2 fast | |
| 650 | 7 | |a Library science |2 fast | |
| 776 | 0 | 8 | |i Print version: |a Kelley, Keith J. |t Myth and Magic of Library Systems. |d : Elsevier Science, ©2015 |z 9780081000762 |
| 830 | 0 | |a Chandos information professional series. | |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=4003878 |z Texto completo |
| 938 | |a EBL - Ebook Library |b EBLB |n EBL4003878 | ||
| 994 | |a 92 |b IZTAP | ||