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Enhancing Organizational Performance : a Toolbox for Self-Assessment.
This guidebook presents an innovative and thoroughly tested model for organizational self-assessment. The tools and tips in Enhancing Organizational Performance go beyond measuring the impact of programs, products, and services. They integrate techniques of formative assessment, in which the assessm...
| Clasificación: | Libro Electrónico |
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| Autor principal: | |
| Otros Autores: | , |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Ottawa :
International Development Research Centre,
2000.
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| Temas: | |
| Acceso en línea: | Texto completo |
MARC
| LEADER | 00000cam a2200000Mi 4500 | ||
|---|---|---|---|
| 001 | EBOOKCENTRAL_ocn923765298 | ||
| 003 | OCoLC | ||
| 005 | 20240329122006.0 | ||
| 006 | m o d | ||
| 007 | cr |n||||||||| | ||
| 008 | 151017s2000 onc of 000 0 eng d | ||
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| 019 | |a 936829805 | ||
| 020 | |a 9781552500439 | ||
| 020 | |a 1552500438 | ||
| 029 | 1 | |a DEBBG |b BV044083710 | |
| 035 | |a (OCoLC)923765298 |z (OCoLC)936829805 | ||
| 050 | 4 | |a HD58.9 ǂb E543 1999eb | |
| 082 | 0 | 4 | |a 370.19 |
| 049 | |a UAMI | ||
| 100 | 1 | |a Lusthaus, Charles. | |
| 245 | 1 | 0 | |a Enhancing Organizational Performance : |b a Toolbox for Self-Assessment. |
| 260 | |a Ottawa : |b International Development Research Centre, |c 2000. | ||
| 300 | |a 1 online resource (146 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a ""Contents""; ""Foreword""; ""Preface""; ""How to use this guide""; ""CHAPTER 1 � SHOULD YOU CONDUCT A SELF-ASSESSMENT?""; ""Why would you conduct a self-assessment?""; ""Some typical reasons for conducting a self-assessment""; ""Are you ready?""; ""Stop or go?""; ""How long will it take?""; ""Before you begin""; ""Who will use the results?""; ""Stakholders""; ""Who should conduct the process?""; ""Creating a team""; ""Who will do what?""; ""What does your team have? What does your team need?""; ""Are there any other roles or responsibilities?"" | |
| 505 | 8 | |a ""What's the best way to manage the process?""""What issues may arise at preplanning?""; ""Have you forgotten anything?""; ""CHAPTER 2 � PLANNING A SELF-ASSESSMENT""; ""What is the unit of analysis?""; ""What are the main performance issues?""; ""What are the right questions?""; ""Three kinds of question""; ""Prioritizing your set of questions""; ""What are the indicators?""; ""A few words of caution about indicators""; ""What are the best sources of data?""; ""What methods will be used to collect data?""; ""Have you forgotten anything?""; ""CHAPTER 3 � CONDUCTING A SELF-ASSESSMENT"" | |
| 505 | 8 | |a ""Planning for data collection""""Collecting the data""; ""Analyzing your data""; ""Data sources and triangulation""; ""Sorting the data""; ""Basis for judgment""; ""Communicating the results""; ""Communicating during the process""; ""Communicating after the process""; ""Hints for conveying results""; ""Writing a good report""; ""What issues may arise at this stage?""; ""How will the results be used?""; ""Why results get shelved""; ""CHAPTER 4 � DIAGNOSING THE PERFORMANCE OF YOUR ORGANIZATION""; ""A framework for assessing organizational performance""; ""Organizational performance"" | |
| 505 | 8 | |a ""Effectiveness""""Efficiency""; ""Relevance""; ""Financial viability""; ""External environment""; ""Administrative and legal environment""; ""Political environment""; ""Sociocultural environment""; ""Economic environment""; ""Technological environment""; ""Stakeholder environment""; ""Organizational motivation""; ""History""; ""Mission: stated and perceived""; ""Culture""; ""Incentives""; ""Organizational capacity""; ""Strategic leadership""; ""Human resources""; ""Financial management""; ""Infrastructure""; ""Program management""; ""Organizational processes"" | |
| 505 | 8 | |a ""Interinstitutional linkages""""APPENDIX 1 � Tools for self-assessment""; ""Tool 1. The five-easy-pieces model for a quick self-assessment""; ""Tool 2. Stakeholder assessment""; ""Tool 3. Performance-issues worksheet""; ""Tool 4. Culture audit""; ""Tool 5. Work breakdown""; ""Tool 6. Person�day analysis""; ""APPENDIX 2 � Tips for designing data-collection instruments""; ""Tip 1. Group techniques""; ""Tip 2. Interviews""; ""Tip 3. Questionnaires""; ""Tip 4. Basis for judgment""; ""APPENDIX 3 � Sample questionnaires""; ""Sample 1. Staff questionnaire"" | |
| 500 | |a ""Sample 2. Donor questionnaire"" | ||
| 520 | |a This guidebook presents an innovative and thoroughly tested model for organizational self-assessment. The tools and tips in Enhancing Organizational Performance go beyond measuring the impact of programs, products, and services. They integrate techniques of formative assessment, in which the assessment team becomes involved in helping its organization become more effective in meeting its goals. The tools and techniques are flexible, and the model can be adapted to any type or size of organization. Worksheets and hands-on exercises are included. | ||
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Organizational effectiveness |v Handbooks, manuals, etc. | |
| 650 | 0 | |a Organizational behavior |x Evaluation. | |
| 650 | 0 | |a Organizational change. | |
| 650 | 2 | |a Organizational Innovation | |
| 650 | 6 | |a Efficacité organisationnelle |v Guides, manuels, etc. | |
| 650 | 6 | |a Comportement organisationnel |x Évaluation. | |
| 650 | 6 | |a Changement organisationnel. | |
| 650 | 7 | |a Organizational behavior |x Evaluation |2 fast | |
| 650 | 7 | |a Organizational change |2 fast | |
| 650 | 7 | |a Organizational effectiveness |2 fast | |
| 655 | 7 | |a Handbooks and manuals |2 fast | |
| 700 | 1 | |a Adrien, Marie-Helene. | |
| 700 | 1 | |a Anderson, Gary. | |
| 758 | |i has work: |a Enhancing organizational performance (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGMG3F8qJhycwhTvMYYTMd |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Lusthaus, Charles. |t Enhancing Organizational Performance : A Toolbox for Self-Assessment. |d Ottawa : International Development Research Centre, ©2000 |z 9780889368705 |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=266310 |z Texto completo |
| 938 | |a ProQuest Ebook Central |b EBLB |n EBL3244374 | ||
| 994 | |a 92 |b IZTAP | ||