APA (7th ed.) Citation

Anderson, R. H., Bikson, T. K., & Neu, C. R. (1999). Sending Your Government a Message: E-Mail Communications Between Citizens and Government. RAND Corporation, The.

Chicago Style (17th ed.) Citation

Anderson, Robert H., Tora K. Bikson, and C. Richard Neu. Sending Your Government a Message: E-Mail Communications Between Citizens and Government. Santa Monica: RAND Corporation, The, 1999.

MLA (8th ed.) Citation

Anderson, Robert H., et al. Sending Your Government a Message: E-Mail Communications Between Citizens and Government. RAND Corporation, The, 1999.