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Lean communication : applications for continuous process improvement /

Four decades ago, the most progressive companies, particularly those in the manufacturing sector, embraced an aspirational notion stoically named Zero Defects. It was a broad corporate call to action in an era with no Internet, elongated supply chains, multicultural, multilingual, cross-generational...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Autores principales: Yankelevitch, Sam (Autor), Kuhl, Claire F. (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: New York : Business Expert Press, 2015.
Edición:First edition.
Colección:Supply and operations management collection.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • The cost of complexity : the impact of language, culture and distance on operations
  • A process called communication : an opportunity for waste in our daily interactions
  • Acts of unintended communication : our actions and the messages they send
  • Continuous improvement of the communication process : VSM, 5S, PDCA, and more
  • The tip of the tip of the iceberg : bringing the issue to the surface
  • A leadership challenge : use lean thinking in global communication.