Lean communication : applications for continuous process improvement /
Four decades ago, the most progressive companies, particularly those in the manufacturing sector, embraced an aspirational notion stoically named Zero Defects. It was a broad corporate call to action in an era with no Internet, elongated supply chains, multicultural, multilingual, cross-generational...
Clasificación: | Libro Electrónico |
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Autores principales: | , |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
New York :
Business Expert Press,
2015.
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Edición: | First edition. |
Colección: | Supply and operations management collection.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- The cost of complexity : the impact of language, culture and distance on operations
- A process called communication : an opportunity for waste in our daily interactions
- Acts of unintended communication : our actions and the messages they send
- Continuous improvement of the communication process : VSM, 5S, PDCA, and more
- The tip of the tip of the iceberg : bringing the issue to the surface
- A leadership challenge : use lean thinking in global communication.