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Improving personal and organisational performance in social work /

An introduction to performance management for social workers.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Holroyd, Jane (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Los Angeles : SAGE, 2012.
Colección:Post-qualifying social work practice.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover; Contents; List of figures; List of tables; List of activities; Foreword; About the author; Acknowledgements; Introduction; Part 1
  • Understanding thoughts and behaviours; Section 1 Starting with self; Section 2 How to understand our thoughts; Section 3 The process of behaviour; Section 4 Creating positive mind solutions; Section 5 Representational systems and words; Section 6 Anchoring; Part 2 Becoming an exquisite communicator; Section 7 Understanding communication; Section 8 Advanced questioning skills model; Part 3 Effective influencing and motivating others.
  • Section 9 Persuasive languageSection 10 Motivational language; Part 4 Leading self; Section 11 Understanding and enhancing thought processes; Section 12 Reframing; Section 13 Setting well-formed outcomes; Appendix; References; Suggested further reading; Index.