Improving personal and organisational performance in social work /
An introduction to performance management for social workers.
Clasificación: | Libro Electrónico |
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Autor principal: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Los Angeles :
SAGE,
2012.
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Colección: | Post-qualifying social work practice.
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Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover; Contents; List of figures; List of tables; List of activities; Foreword; About the author; Acknowledgements; Introduction; Part 1
- Understanding thoughts and behaviours; Section 1 Starting with self; Section 2 How to understand our thoughts; Section 3 The process of behaviour; Section 4 Creating positive mind solutions; Section 5 Representational systems and words; Section 6 Anchoring; Part 2 Becoming an exquisite communicator; Section 7 Understanding communication; Section 8 Advanced questioning skills model; Part 3 Effective influencing and motivating others.
- Section 9 Persuasive languageSection 10 Motivational language; Part 4 Leading self; Section 11 Understanding and enhancing thought processes; Section 12 Reframing; Section 13 Setting well-formed outcomes; Appendix; References; Suggested further reading; Index.