Cita APA (7a ed.)

Burgess, T. F., & Heap, J. (2015). Performance measurement and management of professional and knowledge work. Emerald Group Publishing Limited.

Cita Chicago Style (17a ed.)

Burgess, Thomas F., y John Heap. Performance Measurement and Management of Professional and Knowledge Work. [Bingley, United Kingdom]: Emerald Group Publishing Limited, 2015.

Cita MLA (8a ed.)

Burgess, Thomas F., y John Heap. Performance Measurement and Management of Professional and Knowledge Work. Emerald Group Publishing Limited, 2015.