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Journal of service theory and practice : the 2013 Naples Forum on Service and its efforts to advance service theory and practice /

The Naples Forum on Service is a biennial research conference. The three past forums have been characterized by original and stimulating discussions upon the forum themes with the three scientific pillars represented by Service Dominant logic, Network & Systems Theory and Service Science (look f...

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Detalles Bibliográficos
Clasificación:Libro Electrónico
Otros Autores: Polese, Francesco (Editor ), Mele, Cristina (Editor ), Gummesson, Evert (Editor )
Formato: Electrónico eBook
Idioma:Inglés
Publicado: [Bradford, England] : Emerald, [2015]
Colección:Journal of Service Theory and Practice: Volume 25, Issue 2.
Temas:
Acceso en línea:Texto completo

MARC

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245 0 0 |a Journal of service theory and practice :  |b the 2013 Naples Forum on Service and its efforts to advance service theory and practice /  |c guest editors, associate professor Francesco Polese, associate professor Cristina Mele and professor Evert Gummesson. 
264 1 |a [Bradford, England] :  |b Emerald,  |c [2015] 
264 4 |c ©[2015] 
300 |a 1 online resource (124 pages) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
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490 1 |a Journal of Service Theory and Practice: Volume 25, Issue 2 
504 |a Includes bibliographical references at the end of each chapters. 
588 0 |a Online resource; title from PDF cover (ebrary, viewed April 27, 2015). 
505 0 |a Cover; Editorial advisory and review boards; Guest editorial; The role of balanced centricity in the Spanish creative industries adopting a crowd-funding organisational model; Organizational learning in an innovation network; Buyer-seller interaction in facility services; Transcendence for business logics in value networks for sustainable service business; Being social for social: a co-creation perspective; Prosumer motivations in service experiences. 
520 |a The Naples Forum on Service is a biennial research conference. The three past forums have been characterized by original and stimulating discussions upon the forum themes with the three scientific pillars represented by Service Dominant logic, Network & Systems Theory and Service Science (look for updates at www.naplesforumonservice.it). The environment, the organization and forum settings have been designed to favor co-creation and to foster concrete debate upon service advances in a rigorous but creative manner. The Naples Forum on Service spirit has been granted attention worldwide and the. 
590 |a ProQuest Ebook Central  |b Ebook Central Academic Complete 
650 0 |a Customer services  |x Management. 
650 0 |a Customer services  |x Management  |v Congresses. 
650 6 |a Service à la clientèle  |x Gestion. 
650 6 |a Service à la clientèle  |x Gestion  |v Congrès. 
650 7 |a Customer services  |x Management  |2 fast 
655 7 |a Conference papers and proceedings  |2 fast 
700 1 |a Polese, Francesco,  |e editor. 
700 1 |a Mele, Cristina,  |e editor. 
700 1 |a Gummesson, Evert,  |e editor. 
776 0 8 |i Print version:  |t Journal of service theory and practice : the 2013 Naples Forum on Service and its efforts to advance service theory and practice.  |d [Bradford, England] : Emerald, c[2015]  |h 239 pages  |k Journal of Service Theory and Practice ; Volume 25, Number 2  |x 2055-6225  |z 9781785600487 
830 0 |a Journal of Service Theory and Practice: Volume 25, Issue 2. 
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