Root cause analysis handbook : a guide to efficient and effective incident investigation, third edition /

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Vanden Heuvel, Lee N. (Autor)
Autor Corporativo: ABS Consulting (Autor)
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Brookfield, Conn. : Rothstein Associates Inc., ©2008.
Edición:3rd ed.
Temas:
Total quality management.
Problem solving.
Industrial accidents > Investigation.
Quality control.
Total Quality Management
Problem Solving
Quality Control
Qualité totale.
Résolution de problème.
Travail > Accidents > Enquêtes.
Qualité > Contrôle.
quality control.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Total quality management
Quality control
Problem solving
Critical incident technique
Industrial accidents > Investigation
Quality control > Data processing
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Section 1. Basics of incident investigation
  • section 2. Initiating investigations
  • section 3. Gathering and preserving data
  • section 4. Analyzing data
  • section 5. Identifying root causes
  • section 6. Developing recommendations
  • section 7. Completing the investigation
  • section 8. Selecting incidents for analysis
  • section 9. Data and results trending
  • section 10. Program development
  • section 11. Contents of the companion CD and downloadable resources.

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