Root cause analysis handbook : a guide to efficient and effective incident investigation, third edition /
Clasificación: | Libro Electrónico |
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Autor principal: | |
Autor Corporativo: | |
Formato: | Electrónico eBook |
Idioma: | Inglés |
Publicado: |
Brookfield, Conn. :
Rothstein Associates Inc.,
©2008.
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Edición: | 3rd ed. |
Temas: | |
Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Section 1. Basics of incident investigation
- section 2. Initiating investigations
- section 3. Gathering and preserving data
- section 4. Analyzing data
- section 5. Identifying root causes
- section 6. Developing recommendations
- section 7. Completing the investigation
- section 8. Selecting incidents for analysis
- section 9. Data and results trending
- section 10. Program development
- section 11. Contents of the companion CD and downloadable resources.