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Quality in audiology : design and implementation of the patient experience /
Provides a detailed road map for how both clinicians and business managers alike can apply various components of Six Sigma, Total Quality Management and other quality initiatives to improve both the delivery of services to patients and the overall performance of their practice. It covers everything...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
San Diego, California :
Plural Publishing Inc.,
2013.
|
| Temas: | |
| Acceso en línea: | Texto completo |
MARC
| LEADER | 00000cam a2200000 i 4500 | ||
|---|---|---|---|
| 001 | EBOOKCENTRAL_ocn891397726 | ||
| 003 | OCoLC | ||
| 005 | 20240329122006.0 | ||
| 006 | m o d | ||
| 007 | cr cn||||||||| | ||
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| 020 | |a 9781597566728 |q (electronic bk.) | ||
| 020 | |a 1597566721 |q (electronic bk.) | ||
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| 049 | |a UAMI | ||
| 100 | 1 | |a Taylor, Brian, |d 1966- |e author. |1 https://id.oclc.org/worldcat/entity/E39PCjMg8GpyDHXxWyJdjTRD4q | |
| 245 | 1 | 0 | |a Quality in audiology : |b design and implementation of the patient experience / |c Brian Taylor. |
| 264 | 1 | |a San Diego, California : |b Plural Publishing Inc., |c 2013. | |
| 264 | 4 | |c ©2013 | |
| 300 | |a 1 online resource (332 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 504 | |a Includes bibliographical references at the end of each chapters and index. | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a Quality and the patient experience -- The three essentials of quality in audiology -- Best practices and outcome measures in the clinic -- Quality in action at the front desk -- Quality in the business suite. | |
| 520 | |a Provides a detailed road map for how both clinicians and business managers alike can apply various components of Six Sigma, Total Quality Management and other quality initiatives to improve both the delivery of services to patients and the overall performance of their practice. It covers everything from the reception area to the marketing and operations of the practice. This book provides readers with several tools as well as a step-by-step plan for improving quality across all facets of their practice. | ||
| 590 | |a eBooks on EBSCOhost |b EBSCO eBook Subscription Academic Collection - Worldwide | ||
| 590 | |a ProQuest Ebook Central |b Ebook Central Academic Complete | ||
| 650 | 0 | |a Audiology. | |
| 650 | 0 | |a Hearing aids. | |
| 650 | 1 | 2 | |a Audiology |
| 650 | 2 | 2 | |a Quality of Health Care |
| 650 | 2 | 2 | |a Practice Management |x organization & administration |
| 650 | 2 | 2 | |a Hearing Aids |
| 650 | 6 | |a Audiologie. | |
| 650 | 6 | |a Prothèses auditives. | |
| 650 | 7 | |a MEDICAL |x Surgery |x General. |2 bisacsh | |
| 650 | 7 | |a Audiology |2 fast | |
| 650 | 7 | |a Hearing aids |2 fast | |
| 758 | |i has work: |a Quality in audiology (Text) |1 https://id.oclc.org/worldcat/entity/E39PCFrwywJbdhB96TjTHQH7QC |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Taylor, Brian, 1966- |t Quality in audiology : design and implementation of the patient experience. |d San Diego, California : Plural Publishing Inc., ©2013 |h xiii, 317 pages |z 9781597564724 |
| 856 | 4 | 0 | |u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=1887959 |z Texto completo |
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| 938 | |a EBSCOhost |b EBSC |n 842541 | ||
| 938 | |a YBP Library Services |b YANK |n 12070820 | ||
| 994 | |a 92 |b IZTAP | ||