Style de citation APA (7e éd.)

Palmer, B. (2003). Making change work: Practical tools for overcoming human resistance to change. ASQ Quality Press.

Style de citation Chicago (17e éd.)

Palmer, Brien. Making Change Work: Practical Tools for Overcoming Human Resistance to Change. Milwaukee, Wisconsin: ASQ Quality Press, 2003.

Style de citation MLA (8e éd.)

Palmer, Brien. Making Change Work: Practical Tools for Overcoming Human Resistance to Change. ASQ Quality Press, 2003.