Cita APA (7a ed.)

Andersen, B., & Fagerhaug, T. (2006). Root cause analysis: Simplified tools and techniques (Second edition.). ASQ Quality Press.

Cita Chicago Style (17a ed.)

Andersen, Bjørn, y Tom Fagerhaug. Root Cause Analysis: Simplified Tools and Techniques. Second edition. Milwaukee, Wisconsin: ASQ Quality Press, 2006.

Cita MLA (8a ed.)

Andersen, Bjørn, y Tom Fagerhaug. Root Cause Analysis: Simplified Tools and Techniques. Second edition. ASQ Quality Press, 2006.