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Human Factors Challenges in Emergency Management : Enhancing Individual and Team Performance in Fire and Emergency Services.
The fire and emergency services is a particularly large industry - in Australia alone it employs 250,000 personnel - yet there is very little by way of published human factors books addressing this sector directly. This book provides an overview of state-of-the-art research that has been conducted w...
| Clasificación: | Libro Electrónico |
|---|---|
| Autor principal: | |
| Formato: | Electrónico eBook |
| Idioma: | Inglés |
| Publicado: |
Farnham :
Ashgate Publishing Ltd,
2014.
©2014 |
| Temas: | |
| Acceso en línea: | Texto completo |
Tabla de Contenidos:
- Cover; Contents; List of Figures; List of Tables; List of Contributors; 1 Human Factors in Emergency Management; Introduction; The Growing Importance of Emergency Management; Why the Emergency Services Environment is so Challenging; What the Reader Will Find; Conclusion; References; 2 Stress and Wildland Firefighter Safety-related Decisions and Actions; Introduction; Method; Review of the Literature on Stress and Performance; Stress and Performance; Concluding Discussion; References; 3 Expert Decision Making and the Use of Worst Case Scenario Thinking; Introduction; Method.
- Worst Case Scenario ThinkingImplications for Practitioners and Instructors; Conclusion; References; 4 What Were They Thinking? A Model of Metacognition for Bushfire Fighters; Introduction; Method; What Were They Thinking?; A Model of Metacognition; Implications for Practitioners and Instructors; Conclusions; Note; References; 5 The Role of Affect in Individual and Collective Performance in a Sociocultural Context; Introduction; Method; The Impact of Affect; Implications and Strategies for Practitioners and Instructors; Conclusion; References.
- 6 The Impact of Team Member Familiarity on Performance: Ad hoc and Pre-formed Emergency ServiceIntroduction; An Outline of Relevant Team Research and Findings; The Nature of Teamwork, Taskwork and Team Decision Making; The Influence of Familiarity on Team Performance; Implications for Practitioners and Instructors; Strategies for Instructors; Conclusion; References; 7 Leadership, Communication and Teamwork in Emergency Management; Introduction; Barriers to Information Flow in Emergency Management; Communication Coordination and the Role of Leadership; Method; How Leaders Support their Teams.
- Implications for Practitioners and InstructorsConclusion; References; 8 Firefighter Decision Making at the Local Incident and Regional/State Control Levels; Introduction; Emergency Response; Pressures on Decision Making; Implications of Pressures for Practitioners and Instructors; Conclusions; References; 9 Coping Ugly: Errors, Decisions, Coping and the Implications for Emergency Management Training; Introduction; Human Error during Coordination Events; Training to Enhance Non-Technical Skills; The Zone of Coping Ugly (ZOCU); Conclusions; References.
- 10 Creating Cultures of Reflective Learning in the Emergency Services: Two Case StudiesWhy Reflective Learning is Important; Developing Reflective Cultures; Method; The Narawntapu Staff Ride
- Through the Lens of a Journey; The Cobaw Staff Ride
- Through the Lens of Evaluation; Implications for Practitioners and Instructors; Conclusion; References; 11 The Challenges of Change in Future Emergency Management: Conclusions and Future Developments; Introduction; Challenges for Emergency Management; Future Directions for Research and Practice; Conclusion; References; Index.