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Service Innovation : Organizational Responses to Technological Opportunities and Market Imperatives.
In the most advanced service economies, services create up to three-quarters of the wealth and 85% of employment, and yet we know relatively little about managing innovation in this sector. The critical role of services, in the broadest sense, has long been recognized, but is still not well understo...
| Call Number: | Libro Electrónico |
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| Main Author: | |
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| Format: | Electronic eBook |
| Language: | Inglés |
| Published: |
Singapore :
World Scientific Publishing Company,
2003.
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| Series: | Series on technology management.
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| Subjects: | |
| Online Access: | Texto completo |