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Total quality management in human service organizations /
Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound ba...
| Cote: | Libro Electrónico |
|---|---|
| Auteur principal: | |
| Format: | Électronique eBook |
| Langue: | Inglés |
| Publié: |
Newbury Park :
Sage Publications,
[1993]
|
| Collection: | Sage human services guides ;
v. 67. |
| Sujets: | |
| Accès en ligne: | Texto completo |