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An analysis of the success factors in implementing an ITIL-based IT Change and Release Management Application.

In the past few years, the majority of IT managers followed a strategy to introduce an IT change and release management application in order to ensure the quality of the IT environment for the future. The present book investigates if the implementations of the given success factors are leading to a...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Jurkscheit, Jane
Format: Electronic eBook
Language:Inglés
Published: Hamburg : Diplomica Verlag, 2014.
Subjects:
Online Access:Texto completo