Style de citation APA (7e éd.)

Jurkscheit, J. (2014). An analysis of the success factors in implementing an ITIL-based IT Change and Release Management Application. Diplomica Verlag.

Style de citation Chicago (17e éd.)

Jurkscheit, Jane. An Analysis of the Success Factors in Implementing an ITIL-based IT Change and Release Management Application. Hamburg: Diplomica Verlag, 2014.

Style de citation MLA (8e éd.)

Jurkscheit, Jane. An Analysis of the Success Factors in Implementing an ITIL-based IT Change and Release Management Application. Diplomica Verlag, 2014.