Customer service in the information environment /
Cote: | Libro Electrónico |
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Auteur principal: | |
Format: | Électronique eBook |
Langue: | Inglés |
Publié: |
London ; New Jersey :
Bowker-Saur,
[1993]
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Collection: | Information services management.
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Sujets: | |
Accès en ligne: | Texto completo |
Table des matières:
- Part I. Customer service: an introduction
- part II. Initial stages
- part III. The players
- part Ivolume Key tools
- part volume Benefits to the customer/user.