7 Measures of Success : What Remarkable Associations Do That Others Don't--Revised and Updated Edition.

ASAE's signature guide for successful associations, revised and updated This update of ASAE's all-time bestseller retains the original book's focus on the disciplines that define remarkable associations and provides some insights on how those remarkable organizations fared in light of...

Full description

Bibliographic Details
Call Number:Libro Electrónico
Main Author: (ASAE), American Society of Association Executives
Format: Electronic eBook
Language:Inglés
Published: Hoboken : Wiley, 2013.
Edition:2nd ed.
Series:ASAE/Jossey-Bass Series.
Subjects:
Associations, institutions, etc. > Management.
Executive ability.
Organizational effectiveness.
Associations > Gestion.
Aptitude pour la direction.
Efficacité organisationnelle.
Associations, institutions, etc. > Management
Executive ability
Organizational effectiveness
Online Access:Texto completo
Table of Contents:
  • Cover; Contents; Title; Copyright; Dedication; Foreword; Preface to the Revised Edition; Preface to the First Edition; Chapter 1: A Study of Differences; Chapter 2: Commitment to Purpose; Measure 1: A Customer Service Culture; Measure 2: Alignment of Products and Services with Mission; Chapter 3: Commitment to Analysis and Feedback; Measure 3: Data-Driven Strategies; Measure 4: Dialogue and Engagement; Measure 5: CEO as a Broker of Ideas; Chapter 4: Commitment to Action; Measure 6: Organizational Adaptability; Measure 7: Alliance Building; Chapter 5: Old Saws and Fresh Cuts.
  • Chapter 6: Putting the 7 Measures to WorkAppendix A: Profiles of Remarkable Associations; Appendix B: Financial Ratio Comparisons; Appendix C: Research Methodology, Timeline, and Tools; Appendix D: Frequently Asked Questions; Appendix E: How to Measure the Measures; Appendix F: Participating Organizations; Contributors; Acknowledgments; Donors Acknowledgment; Index.

Similar Items