APA (7th ed.) Citation

Grandey, A., Diefendorff, J., & Rupp, D. E. (2013). Emotional Labor in the 21st Century: Diverse Perspectives on Emotion Regulation at Work. Taylor and Francis.

Chicago Style (17th ed.) Citation

Grandey, Alicia, James Diefendorff, and Deborah E. Rupp. Emotional Labor in the 21st Century: Diverse Perspectives on Emotion Regulation at Work. Hoboken: Taylor and Francis, 2013.

MLA (8th ed.) Citation

Grandey, Alicia, et al. Emotional Labor in the 21st Century: Diverse Perspectives on Emotion Regulation at Work. Taylor and Francis, 2013.