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|a 658.312404
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|a UAMI
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|a Meyer, Marius.
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|a Measuring ROI in Mentoring and Coaching.
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260 |
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|b Knowres Publishing,
|c 2007.
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300 |
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|a 1 online resource
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336 |
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|a text
|b txt
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|a online resource
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|a Print version record.
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|a Cover; Copyright; ABOUT THE AUTHOR; ACKNOWLEDGEMENT; TABLE OF CONTENTS; Introduction; Outline of the book; Icons used in this publication; Chapter 1: Why measure mentoring and coaching?; Growth in mentoring and coaching; The ROI and bottom-line imperative; Why do current mentoring/coaching programmes fail?; The need for ROI measurement; Myths about mentoring and coaching measurement; Role-players in evaluation and measurement; Quick review of Chapter 1; Self-assessment activities; Chapter 2: What should be measured?; Introduction; Evaluation and measurement approaches and techniques.
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|a Mentor/coach skills assessmentMentee/coachee talent assessment; Organisational culture assessment; ROI value proposition; Mentoring and coaching ROI measurement options; Non-intervention factors; Asking the right questions to get the numbers; Key lessons; Pre and post-measurement of mentoring and coaching; Pre and post-measurement output sheet; Quick review of Chapter 2; Self-assessment activities; Chapter 3: How to evaluate and measure the impact of mentoringand coaching; Introduction; An integrated evaluation and measurement framework formentoring and coaching.
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|a Phase 1: Planning the interventionPhase 2: Skills transfer; Elements of a mentoring/coaching skills transfer strategy; Phase 3: Evaluation and measurement; Level 1: Reaction evaluation; Level 2: Learning evaluation; Example of a mentoring and coaching knowledge assessment ... instrument; Level 3: Behaviour or application evaluation; Level 4: Results evaluation; How to do a mentoring/coaching ROI: Mobile Chat case study; The 20 Rs of ROI measurement: From reaction to results; Conclusion; Quick review of Chapter 3; Self-assessment activities; Frequently asked questions; Useful websites.
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590 |
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|a ProQuest Ebook Central
|b Ebook Central Academic Complete
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650 |
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|a Employees
|x Coaching of.
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650 |
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|a Employees
|x Training of.
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650 |
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|a Rate of return.
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650 |
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2 |
|a Inservice Training
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650 |
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6 |
|a Personnel
|x Formation.
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650 |
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6 |
|a Taux de rendement.
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650 |
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7 |
|a Employees
|x Coaching of
|2 fast
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650 |
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7 |
|a Employees
|x Training of
|2 fast
|
650 |
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7 |
|a Rate of return
|2 fast
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758 |
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|i has work:
|a Measuring ROI in mentoring and coaching (Text)
|1 https://id.oclc.org/worldcat/entity/E39PCGcqwgwFfDpdQ94R4Vw4pX
|4 https://id.oclc.org/worldcat/ontology/hasWork
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776 |
0 |
8 |
|i Print version:
|z 9781299190535
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856 |
4 |
0 |
|u https://ebookcentral.uam.elogim.com/lib/uam-ebooks/detail.action?docID=3544784
|z Texto completo
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938 |
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|a EBL - Ebook Library
|b EBLB
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|a ProQuest MyiLibrary Digital eBook Collection
|b IDEB
|n cis24807529
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