The Cost of Emotions in the Workplace : Bottom Line Value of Emotional Continuity Management /

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Shows how to systematically manage your organizational emotional culture. Introduces Emotional Continuity Management and provides tested system to observe, predict, prepare, and write policy to prevent employee problems. Offers tools to quantify costs of disruptive emotional incidents, from bad mana...

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Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Hawkins Mitchell, Vali, 1949-
Autres auteurs: Noakes-Fry, Kristen (Éditeur intellectuel)
Format: Électronique eBook
Langue:Inglés
Publié: Brookfield, Conn. : Rothstein Associates, Ã2013.
Ã2013
Collection:Rothstein catalog on disaster recovery.
Sujets:
Psychology, Industrial.
Personnel management.
Emotions.
Organizational behavior.
Crisis management.
Psychology, Industrial
Personnel Management
Psychologie du travail.
Personnel > Direction.
Comportement organisationnel.
Gestion de crise.
BUSINESS & ECONOMICS > Industrial Management.
BUSINESS & ECONOMICS > Management.
BUSINESS & ECONOMICS > Management Science.
BUSINESS & ECONOMICS > Organizational Behavior.
Crisis management
Emotions
Organizational behavior
Personnel management
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