Conflict and Crisis Communication : Principles and Practice.

Conflict and crisis communication is the management of a critical incident which has the potential for resolution through successful negotiations. This can include negotiating with individuals in crisis, such as those threatening self-harm or taking individuals hostage as part of emotional expressio...

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Détails bibliographiques
Cote:Libro Electrónico
Auteur principal: Ireland, Carol A.
Autres auteurs: Fisher, Martin, Vecchi, Gregory M.
Format: Électronique eBook
Langue:Inglés
Publié: Hoboken : Taylor and Francis, 2012.
Sujets:
Conflict management.
Interpersonal communication.
Negotiation.
Gestion des conflits.
Communication interpersonnelle.
Négociations.
Conflict management
Interpersonal communication
Negotiation
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