Conflict and Crisis Communication : Principles and Practice.

Conflict and crisis communication is the management of a critical incident which has the potential for resolution through successful negotiations. This can include negotiating with individuals in crisis, such as those threatening self-harm or taking individuals hostage as part of emotional expressio...

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Bibliographic Details
Call Number:Libro Electrónico
Main Author: Ireland, Carol A.
Other Authors: Fisher, Martin, Vecchi, Gregory M.
Format: Electronic eBook
Language:Inglés
Published: Hoboken : Taylor and Francis, 2012.
Subjects:
Conflict management.
Interpersonal communication.
Negotiation.
Gestion des conflits.
Communication interpersonnelle.
Négociations.
Conflict management
Interpersonal communication
Negotiation
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