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Strategic business development for information centres and libraries /

Annotation

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: Nelke, Margareta
Otros Autores: Ray, S. C.
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Witney : Chandos Publishing (Oxford) Ltd, 2011.
Colección:Chandos information professional series.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Cover; Strategic Business Development for Information Centres and Libraries; Copyright; Contents; List of figures and tables; Preface; Acknowledgements; About the author; 1The necessary business development and planning; Note; 2Leadership and change management; The manager's responsibility; Team members' responsibility; Involving staff; Case study: the unsuccessful involvement; Turbulent times; Voices from practitioners: Maria Hugosson Bygge; Note; 3Competitive intelligence; The forming of perspectives; Demands on individuals and organisations; The PCMAC model; Decisions and actions.
  • Pitfalls and tipsVoices from practitioners: Charlotte Håkansson; Notes; 4Business concept and information strategies; The business concept; Information strategies; Voices from practitioners: Helena Vallo; Notes; 5The business plan; The annual cycle of the business plan; Case: the annual planning process; The content of the business plan; Voices from practitioners: Jette Guldborg Petersen; Notes; 6Strategic goals, measurement and evaluation; Set the strategic goals; Measure and evaluate; Voices from practitioners: Katarina Kristoffersson; Notes; 7Implementation of strategic decisions.
  • Case: from Tetra Pak Library to Technology Intelligence8Tools; About organising workshops; Brainstorming with relation matrix; PESTLE(M); SWOT; Scenario planning; Impact analysis; Unbiased review of the business: a workshop; Spider diagram; Benchmarking; 9Changes and challenges; Changes; Challenges; References; Index.