Lean Sigma Methods and Tools for Service Organizations : the Story of a Cruise Line Transformation.
Every business aspires to be competitive and profitable in its market. To do this, an organization needs to offer customers value propositions, which may be manifest in the product it produces or the service it provides. This in turn will create customer loyalty and growth. There are a number of org...
Call Number: | Libro Electrónico |
---|---|
Main Author: | Motwani, Jaideep |
Other Authors: | Ptacek, Rob |
Format: | Electronic eBook |
Language: | Inglés |
Published: |
Sterling Forest :
Business Expert Press,
2012.
|
Subjects: | |
Online Access: | Texto completo |
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