Cargando…

Communication skills for midwives : challenges in every day practice /

"This new skills book will help trainee and newly qualified midwives to face the various communication challenges they will encounter effectively and with confidence."--Publisher.

Detalles Bibliográficos
Clasificación:Libro Electrónico
Autor principal: England, Carole
Otros Autores: Morgan, Ransolina
Formato: Electrónico eBook
Idioma:Inglés
Publicado: Maidenhead : Open University Press, 2012.
Temas:
Acceso en línea:Texto completo
Tabla de Contenidos:
  • Machine generated contents note: Non-verbal communication
  • How to use this book
  • Scope and aims of the book
  • References
  • Outline of the book
  • 1.Communication challenges in maintaining professional behaviour
  • Introduction
  • Use of humour
  • Chapter aims
  • Inappropriate self-disclosure
  • The professional midwife
  • Being a role model
  • Quality written records and care plans
  • Legal issues
  • Conclusion
  • Handover, verbal descriptions, and stereotyping
  • Summary of key points
  • References
  • Oral reporting and pronunciation of clinical words
  • Useful websites
  • 2.Communication challenges in negotiating with others in multi-professional/disciplinary teams and agencies
  • Introduction
  • Appraisal
  • Chapter aims
  • Support
  • The culture of the National Health Service in midwifery
  • Conclusion
  • Summary of key points
  • Leadership and management skills
  • References
  • Team psychology
  • Useful websites
  • Conflict management
  • Glossary.
  • Contents note continued: 3.Communication challenges in the student--mentor relationship
  • Introduction
  • How student and mentor can work together when the student is struggling to pass her assessments
  • Chapter aims
  • Meeting your mentor on the first clinical placement
  • Conclusion
  • Providing and receiving constructive feedback
  • Summary of key points
  • References
  • Some suggestions for providing skilled feedback
  • Glossary
  • The effect of students' ability on the student--mentor relationship
  • 4.Communication challenges in working with minority groups
  • Introduction
  • Chapter aims
  • Communicating with women and their families from different cultural backgrounds
  • Working with women who are living outside their dominant culture
  • Meeting people from different cultures for the first time
  • Non-verbal features of communication in various cultures
  • Cultural influences on paralinguistic features of language.
  • Contents note continued: When English is not understood or spoken by the woman
  • Working with women who are culturally different through disability
  • Cultural challenges when the woman herself is a healthcare professional
  • Conclusion
  • Summary of key points
  • References
  • Useful websites
  • Glossary
  • 5.Communication challenges in breaking significant news
  • Introduction
  • Chapter aims
  • How does neutral news become significant or bad news?
  • The breaking news process
  • Special considerations in breaking significant news
  • Breaking significant news in different clinical contexts
  • Conclusion
  • Summary of key points
  • References
  • 6.Communication challenges associated with loss and bereavement
  • Introduction
  • Chapter aims
  • The loneliness of early pregnancy loss (miscarriage)
  • Pregnancy after an early pregnancy loss
  • The unpredictable nature of grief and its effects
  • The impact of culture on loss
  • The skill of absolute listening
  • Conclusion.
  • Contents note continued: Summary of key points
  • References
  • Useful websites
  • 7.Communication challenges in acute clinical situations
  • Introduction
  • Chapter aims
  • The acute clinical situation that is not an emergency
  • The acute clinical situation that is an emergency
  • Resuscitation of the baby at birth
  • When a poorly managed interaction becomes an acute clinical situation
  • How different groups react and respond to acute clinical situations
  • Conclusion
  • References
  • 8.Communication challenges around domestic abuse
  • Introduction
  • Chapter aims
  • Professional response
  • The midwife's role in domestic abuse
  • Types of abuse
  • Recognition of abuse
  • Effects of domestic abuse on women
  • Why midwives find domestic abuse difficult to handle
  • Domestic abuse and children
  • Disclosure of abuse
  • Possible communication problems
  • Conclusion
  • Summary of key points
  • References
  • Further reading
  • Useful websites
  • Glossary.